We Asesha Jewels endeavour to assure your pleasure with every transaction at our Silver Jewellery Website. If you are not totally happy with your order for any reason, we provide a hassle-free return and exchange policy. Please read the following rules to comprehend our procedure fully: 

1. Eligibility

We want you to be delighted with your purchase. If you are dissatisfied with your purchase or received a damaged or inaccurate item, you may be able to return or exchange. 

2. Timeframe

Returns or exchanges must be initiated within 7 days after delivery.

3. Return Process

To conduct a return or exchange, don't hesitate to contact us through email and provide photographs of the damaged product. We will walk you through the steps and provide all the necessary information.

4. Return Condition

To be eligible for a return or exchange, the item must be unused, unopened, and in the same condition as when it was received. Please make sure to include all tags, certifications, and accessories.

5. Non-Returnable Item

We do not accept refunds or exchanges on earrings or any other items that come into direct contact with piercings for sanitary concerns.

6. Return Shipping

We will supply you with a prepaid shipping label if the return or exchange results from an error on our part. If the return or exchange is not damaged, you will be charged for the return shipping expenses.

7. Refunds and Exchanges

Asesha Jewels reserve the right to deduct money up to the selling amount if the object is damaged or defective while being returned.

Please keep in mind that our return and exchange policy is subject to change at any time without notice. It is always recommended that you consult the most recent version of our policy on our website or contact our customer service staff if you have any questions. We cherish your satisfaction and will make every attempt to make the return or exchange procedure go as smoothly as possible. Thank you for visiting  Asesha Jewels, and we value your confidence in our products and services.